It's All About The Experience

I love Apple. Anyone that knows me is aware of that fact. I use all of their products because I enjoy using them. That being said, a lot of people assume that since I love Apple, I have to hate all other brands and companies. This is in fact, false.

If you ask anyone what their favorite of something is, they always have a reason. "It fits my style." "It tastes the best to me.", etc. It's all relative and based on opinions. It's the same with technology. With technology, it really boils down to the experience.

Experience is basically your reaction to how the devices work, look, and feel when doing day to day things on them. Do you enjoy checking Facebook and email on your device? Why or why not? Is it frustrating or does it take too long? This could vary from device to device.

Apple is the king of friendly user experiences. Their minimalistic approach is a great factor in why people love their products. In a recent study, iPhone users use their device more often than Android users. People have a better experience using the iPhone so they are more likely to use it. The more simple and eye-pleasing it is to do routine tasks, the more enjoyable it is to use those products more often. This is why I love Apple products. Not only do they all sync with one another, they look, feel, and work better than other products I've seen or used. That could be relative though.

Having multiple devices could change that very point. Let's say you have an iPhone and you love it a lot and it's your primary device for everything. You are thinking about buying a new laptop or desktop computer and aren't sure on what to buy. You've heard about Mac and how good it is but it's a foreign concept to you than that old Dell desktop with Windows XP you've had since 2002. You'd rather stick with the thing you're familiar with, right? Well why not go with the computer that is going to best suit an iPhone user?

This of course could play out with many different combinations. If you have an Android phone and are looking for a new computer, it really wouldn't affect your decision as much. If you have a Mac and are wanting a new smartphone, why not go with the same brand? Of course tablets factor into this as well.

So the bottom line is, all devices have a certain user experience and it's all based on whether or not you enjoy those experiences. If you use an Android smartphone, I won't judge you just because the iPhone serves my needs better. If it serves your needs and you enjoy it then that's all that matters. If it doesn't, maybe you should look into what experience you really enjoy the most.

It's All About The Experience

The Inconvenience of UltraViolet

Since the dawn of the Internet, more and more items have been turned into digital files for viewing on devices. This has been very beneficial to us in many ways for entertainment and productivity reasons. However, with digital files comes piracy, or the illegal obtainment of copyrighted material. Major companies have suffered greatly from online piracy struggled to find a good way to combat it.

Then iTunes broke out and became instantly popular and extremely convenient. With instant online access to music, movies, TV shows, podcasts, and books, it was an easy and accessible way to listen, watch, and read on mobile devices and computers. With iCloud integrated into all iTunes and Apple devices, it became the most popular cloud service, or the ability to store files and info online. Companies saw how successful iTunes had become and started offering their content on the iTunes Store. Eventually they decided to offer digital versions free with purchases of physical DVD or Bluray copies, and it did wonders for their sales. 

Enter UltraViolet. Though iTunes was and is clearly the leader in digital stores, or even Amazon for that matter, companies felt that they still needed to offer their own cloud based digital service. Some include Vudu, Flixster, Nook, and CinemaNow. So now those separate companies are offering the delighted concept of digital versions with purchases of physical copies, but many don't understand the details of this concept, like I didn't. Here's my story:

We went to Walmart to look for one of the Harry Potter movies that we wanted to watch. Walmart generally has some pretty good deals and I had bought DVD's with iTunes digital downloads before and thought that was what it meant when the label on the front says "Includes Digital Download". So clearly that catches my attention when I see movies I want. We found all of the Harry Potter movies on DVD that included "UltraViolet: Instantly Stream and Download" and then the smaller logo said "with Vudu". I didn't know what Vudu was or what UltraViolet exactly was compatible with. It was on the last movie I bought with the iTunes version so I figured it would work with iTunes as well as with this "Vudu" service.

So we bought them. Even though we were going to buy them with the digital downloads or not, it was a definite bonus in my book. To my dismay, when I got home, I realized that it was only compatible with Vudu and Flixster. No iTunes. This means that I have to sign into Vudu.com or use a Vudu app on my devices every time I want to watch my digital movies. I learned the hard way. 

The broad moral of my story, and so many others', is to make sure you read labels and look up services online before buying. The more specific moral is, UltraViolet isn't as good as the labels make it look. Yeah, it's digital, but it's the inconvenient kind of digital. Stay away if you want iTunes versions. Make sure the label says it comes with an iTunes digital download, or whatever cloud service you use (Amazon, Google Play, etc).

UltraViolet = bad

The customer is always right, right?

The New Age

"I don't have to figure out how to use it. The kids will show me."

"Those kids and their technology..."

How many times have you heard those sentences or similar versions of them? Probably a lot. Our culture is so centered around technology in a lot of ways, for better or for worse, but it's all in good intention. It makes our lives easier and more productive in a lot of ways. 

The sad truth is, even though it has found it's way to most people of all demographics, technology is still doubted and sometimes even unintentionally shunned by many people, especially the older generations.

Technology is still considered a "kid's plaything" or something that the young people do for fun. This has always been the notion, but even today, where more and more adults are implementing technology into their lives and workflow, it still is being written off for the young ones, or at least the "young at heart". 

Now that I work in an IT job and help people I know at home from time to time, I've really come to experience the full fledged ignorance that many people suffer from. People aren't taking the time to fully understand their devices, but rather get by with learning the basics down to a step by step Post-It note that they have to go through every time they want to do specific things. If they want to learn something new, there goes another Post-It on the side of the monitor. 

I'm going out on a limb here, but I think technology isn't going anywhere and that it's pretty much here to stay. That being said, I think everyone should take the time to learn about their devices to the point where they can shed the Post-It notes from their brand new shiny monitors or notes app on their smartphones. This is 2013, where technology is moving faster than it ever has before. 

I think it's time to accept technology as being a productivity tool, and not just a child's play thing. That's what Buzz Lightyear is for.

A successful alarm dodges near the dash.